products are custom designed to your specifications, so exchanges/refunds are handled as follows:

  • If products are deemed to have a quality defect, exchange will be permitted with 1 year without using
  • If any quality issues develop within 1 years, products may be repaired or exchanged at the discretion of
  • If issues are the result of customer neglect, such as spilled gasoline, bleach, vehicle accidents, burns or cuts, incorrect installation or use, etc, no refunds or exchanges will permitted
  • All refunds or exchanges require the original receipt

To begin a claim for refund or exchange, please send an email to or call us at 905-336-6676.

Once both parties have agreed to an appropriate course of action, products should be delivered to Car Defender Inc. (in-person or via courier)

Car Defender
D16-5035 North Service Road,
Burlington, ON L7L 5V2